Good to know
Ordering & caring for your Bloom
How much advance notice is needed?
Three to four days’ notice is preferred. Need a quicker turnaround? I may be able to accommodate your request depending on current bookings and available inventory. Contact me to check availability.
How long will my Bloom last?
With fresh ice kept around it and without extreme temperatures, a Bloom should last approximately 2–4 hours. The longer it stays surrounded by fresh ice, the longer it will last. And the fun part? As it melts, you’re left with a beautiful puddle of flowers!
What should I do when my Bloom arrives?
If you’re not going to use your floral ice Bloom right away, pop the floral ice piece itself in the freezer until you’re ready to place it around your bottle. When it’s on display, keep the surrounding ice fresh and refresh it as it melts—watered-down ice will cause your Bloom to melt more rapidly. Take photos, relax, and enjoy the added beauty and fun!
What happens after I request an order?
I’ll reach back out after receiving your request to confirm the details and availability. If you haven’t heard from me, please call or text 704-287-4322 to make sure I received it.
Can I choose flower colors?
Yes, you can request a preferred palette. Final flowers and colors depend on seasonal availability.
What does each floral ice Bloom hold?
Each floral ice Bloom is designed to keep one regular-sized bottle of bubbly, artfully chilled.
Can you deliver a surprise gift—and does someone need to be there?
Absolutely! We love seeing the sheer surprise and excitement when someone receives this thoughtful, unique and very special gift. We’ll need a confirmed timeframe when the recipient is available to receive it. Someone must be present—we wouldn’t want to leave a Bloom sitting outside. We’ll make advance contact without spoiling the surprise, and only deliver once the recipient’s availability is confirmed.
When is payment due, and can I cancel or reschedule?
Payment is due when your order is accepted. Everything is made to order and subject to the elements, so cancellations and rescheduling are difficult. If an emergency arises, we’ll do our best to accommodate, depending on the timing. Please contact us as soon as possible so we can discuss your situation. Please ask us to clarify the cancellation or rescheduling terms for your order before making payment.
Can you customize the card and topper for another occasion?
Absolutely! We can customize the card and topper for an anniversary, a closing or whatever occasion you’re celebrating. We want it to feel special and over-the-top for the person receiving the gift!